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MultiModem ZPX User Guide 31

1. Go to Multi-Tech System’s support web page. Follow the links to the modem firmware page.

2. Locate yourmodem modelnumber.

3. Compare the firmware version number for your modem as found in Identify the Modem

Firmware, to the latest firmware version listed on the web site. If your modem is at the

current version, it does not need to be updated.

4. If the current firmware version is greater than the firmware version number found in Identify

the Modem Firmware, upgrade the firmware.

Step 3: Download the Upgrade File

Download the upgrade file from Multi-Tech Systems Installation Resources website.

1. Go to www.multitech.com/setup/product.go and select modem MT5634ZPX-V92.

2. Click Firmware and click the link for the current firmware file.

3. Click Save to download the file to a temporary directory on your hard disk.

Step 4: Install the Flash Wizard

Install the Flash Wizard upgrade utility from the Multi-Tech Systems Installation Resources website.

1. Go to www.multitech.com/setup/product.go and select modem MT5634ZPX-V92.

2. Click Software and click the link for the Flash Wizard exe file.

3. Select Run.

4. Select Run from the Security Warning window. The Flash Wizard setup window opens.

5. Click Next.

6. The Choose Destination Location pane displays. You may click Browse and select another

folder if you do not want to use the default installation path. Remember the location of the

destination folder; you’ll need to copy the firmware .Hex file to the same location before

using the Flash Wizard to update your modem. Destination Folder _____________________.

Click Next.

7. Select Yes, then Finish.

Note: You must restart your computer to finish the Flash Wizard installation

Step 5: Extract the Upgrade Files

After the system restarts:

1. Move the upgrade file (downloaded from the support web site) to the Flash Wizard utility

directory on your computer’s hard drive.

2. In Windows, double-click the self-extracting update file. The extracted files include the .HEX

file used to update your modem.

Appendix B - Updating the Modem’s Firmware

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Connect Tech Echo/ISA Guide de l'utilisateur Page 31